Basically, it sounds like they're saying don't buy it if you don't like the packaging! I would love to hear what you think!
Thank you for writing and sharing your concerns.
Our Emergen-C fizzing drink mix products are moisture-sensitive and effervescent, which means individual, airtight packages are necessary to keep the powder dry inside. We are always open to recyclable packaging options; however, to date we have not found recyclable packaging that preserves the quality of the product. We are consistently researching new ways of improving our current processes. And you'll be happy to know that our box is fully recyclable.
You might prefer to use our Super Gram III; it is very close in formulation to Emergen-C, but it is sustained-release tablets that are swallowed. There is no individual packaging and the bottle itself is recyclable. For more information about Super Gram III, please visit our website at www.emergenc.com.
You can purchase Super Gram III at any of the retailers below:
If we can be of help in any other way, please let us know.
Customer Service Manager
Alacer Corp., Makers of Emergen-C